Assistant Manager – Hospital Operations

• 5 to 10 years
• The applicants should have experience in the following business area(s): Chamber, Clinic, Diagnostic Centre, Hospital

• Master of Business Administration (MBA) in Public Health
• Masters

Master of Hospital Administration

Master of Public Health

• 5 to 10 years
• The applicants should have experience in the following business area(s): Chamber, Clinic, Diagnostic Centre, Hospital

• Age 30 to 45 years
• Only Male

Strong leadership, conflict resolution, crisis management, and decision-making capabilities.

Familiarity with Hospital Information Systems (HIS / ERP), electronic billing, and digital attendance tracking.

Excellent communication, interpersonal, and negotiation skills in both Bengali and English.

Ability to work under high-pressure clinical environments and accommodate flexible operational duty schedules when needed.

1. Oversee day-to-day administrative and non-clinical hospital operations across all shifts to ensure smooth clinical support and service delivery.

2. Coordinate inter-departmental workflows between indoor wards, cabins, critical care units, diagnostic facilities, billing, pharmacy, and customer care.

3. Monitor patient admission, billing, discharge, and referral workflows to minimize turnaround time and resolve operational bottlenecks.

4. Handle patient and attendant grievances, feedback, and escalations with empathy, professionalism, and decisive corrective action.

5. Supervise operational duty rosters, attendance, discipline, and performance of administrative, front-desk, billing, nursing support, and housekeeping staff.

6. Audit and inspect hospital floors, wards, and service points regularly to enforce high standards of cleanliness, security, patient safety, and regulatory compliance.

7. Assist senior management in inventory auditing, departmental expense monitoring, equipment maintenance coordination, and standard operating procedure (SOP) implementation.

8. Prepare comprehensive daily/weekly operational reports, patient census data, and incident logs for the Board of Directors and senior leadership.