Case Manager

• Bachelor/Honors

• Bachelor's Degree in any field preferred. No legal background required.

• Age At least 20 years
• Only Male

Requirements

• Fluent spoken English: able to hold natural phone conversations with American clients, understand American accents, and explain information clearly and politely;
• Strong written English: able to write professional emails and letters with correct grammar, spelling, and tone;
• Highly organized, with strong attention to detail and the ability to manage multiple tasks and deadlines;
• Comfortable using computers and learning new software (e.g., Claude, Microsoft Office);
• Reliable high-speed internet and a quiet workspace suitable for client phone calls;

Case Manager – Remote (Bangladesh)

Position Overview

This is a remote, entry-level position open to candidates based in Bangladesh. No legal education or legal experience is required. We will provide full training on the basics of US employment law, case management, and our firm's systems and processes. This role is ideal for someone who is highly organized, detail-oriented, and interested in building a career supporting US litigation.

Excellent English is the most important requirement for this role. You will speak with US clients by phone and write to them by email every day, so you must be able to communicate clearly, professionally, and confidently in both spoken and written English.

Schedule

This position requires working US Pacific Time business hours (approximately 9 AM – 6 PM PT), which corresponds to evening/night hours in Bangladesh. Candidates must be available and willing to work this schedule.

Responsibilities

• Serve as a primary point of contact for clients, answering calls and emails and giving case updates in clear, professional English;
• Speak with prospective clients by phone to gather information about their situation and summarize it for the attorneys;
• Request, collect, and organize documents from clients (such as pay stubs, emails, and medical records);
• Maintain case calendars and track deadlines;
• Schedule depositions, mediations, and client meetings;
• Draft routine emails, letters, and client correspondence;
• Keep case files and our case management system organized and up to date;
• Assist attorneys with case preparation, including preparing documents and exhibits.