Experience
- At least 1 year
- The applicants should have experience in the following business area(s): Restaurant
Education
Minimum HSC Pass
Requirements
- At least 1 year
- The applicants should have experience in the following business area(s): Restaurant
Additional Requirements
- Age At least 18 years
Communication: Clear, polite, and friendly verbal communication skills.
Multitasking: Ability to manage phones, waiting lists, and incoming guests simultaneously during busy rushes.
Physical Stamina: Comfort standing and walking for long periods during a shift.
Composure: Capacity to remain calm and professional under pressure.
Responsibilities & Context
We are looking for some dynamic and experience Hostess for our Coffee Shop, who will be responsible for the following:
Greeting Guests: Welcome visitors warmly and professionally as they enter the establishment.
Managing Reservations: Handle phone calls, online bookings, and walk-in waitlists accurately.
Seating and Escorting: Guide guests to their assigned tables and provide menus.
Table Rotation: Balance seating across sections to ensure servers receive an equal and manageable number of customers.
Customer Care: Answer initial menu questions, check on guest satisfaction, and handle basic complaints.
Environment Maintenance: Keep the host stand, entrance, and waiting areas clean and organized.
Any other task assign by the management.