Social Media Moderator - Sales

• 1 to 2 years
• The applicants should have experience in the following business area(s): Advertising Agency, Agro based firms (incl. Agro Processing/Seed/GM), Beauty Parlor/Saloon/Spa, Agro based Startup, Business-to-Business (B2B) Software and Services Startup, Advertising Technology (AdTech) Startup, Manufacturing (FMCG), Food (Packaged), Direct Selling/Marketing Service Company
• Freshers are also encouraged to apply.

• Bachelor of Business Administration (BBA)

• 1 to 2 years
• The applicants should have experience in the following business area(s): Advertising Agency, Agro based firms (incl. Agro Processing/Seed/GM), Beauty Parlor/Saloon/Spa, Agro based Startup, Business-to-Business (B2B) Software and Services Startup, Advertising Technology (AdTech) Startup, Manufacturing (FMCG), Food (Packaged), Direct Selling/Marketing Service Company
• Freshers are also encouraged to apply.

• Age 25 to 30 years

Job Context

We are looking for a responsible, active, and customer-oriented Page Moderator to manage our social media page, communicate with customers, and ensure a positive customer experience.Manage the company's social media page and respond to customer messages, comments, and inquiries promptly.

Responsibilities:

1. Communicate professionally with customers in both Bengali and English.

2. Handle customer queries, provide product information, and assist customers throughout the purchasing process.

3. Follow up on customer orders and coordinate with the relevant team when necessary.

4. Maintain a friendly and professional relationship with customers.

5. Monitor page activities and ensure timely responses during assigned working hours.

6. Support the team in maintaining customer satisfaction and improving online engagement.

• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2