Experience
- At least 1 year
- The applicants should have experience in the following business area(s): Direct Selling/Marketing Service Company
Requirements
- At least 1 year
- The applicants should have experience in the following business area(s): Direct Selling/Marketing Service Company
Skills Required
Additional Requirements
- Age At most 27 years
Responsibilities & Context
Job Overview
We are looking for a confident, persuasive Telemarketing Executive to follow up with interested prospects, explain our services, and convert inquiries into attended appointments.
Key Responsibilities
Contact leads received through advertisements, social media, referrals, and other channels.
Explain services, consultation fees, offers, and appointment procedures using approved information.
Understand customer needs and book appointments with the appropriate team.
Follow up through calls and WhatsApp, send reminders, and recover missed appointments.
Maintain accurate lead records, follow-up dates, and conversation notes.
Track daily calls, bookings, attendance, and conversions against agreed targets.
Refer medical questions to clinicians and protect patient confidentiality.
Requirements
HSC or bachelor’s degree.
At least 1 year of telemarketing, telesales, customer service, or call centre experience preferred.
Clear spoken Bangla and working English.
Strong listening, objection-handling, and follow-up skills.
Comfortable working with targets, spreadsheets, and CRM tools.