Receptionist

• Age 18 to 35 years

Duty Time:

• 12 Hours.

Computer Skills & Experience (Required):

• Must have practical experience in computer operations.

Job Responsibilities:

• Greet guests and visitors warmly and professionally upon arrival.

• Handle guest check-in and check-out procedures efficiently.

• Manage room reservations, bookings, cancellations and inquiries.

• Answer incoming phone calls, emails, and guest questions.

• Provide information about hotel facilities, services, room rates, and local attractions.

• Maintain accurate guest records and update reservation systems.

• Handle guest complaints, requests, and feedback professionally.

• Process payments, prepare invoices, and maintain billing records.

• Maintain guest confidentiality and follow hotel policies and procedures.