Customer Care Executive

Job Description

Title: Customer Care Executive

Company Name: Janmobhumi Developer & Properties Ltd.

Vacancy: 02

Job Location: Dhaka (Paltan)

Employment Status: Full-time

Educational Requirements:
∎ M.B.A./B.B.A./Graduation in any reputed institute.

Experience Requirements:
∎ At least 2 year(s)

Job Context:
∎ Job Context: Please apply who are actually skilled in this area.
∎ Job Location: Purana Paltan, Dhaka.

Job Responsibilities:
∎ Handle incoming call and outgoing call with greeting in a professional way.
∎ Manage different software and tools.
∎ Strong communication skills along with active listening.
∎ Provide product and service information to customers
∎ Maintain clients record and follow up system.
∎ Resolve customers complaints.
∎ Communication with customer for installment collection.
∎ Collect necessary information from clients.
∎ Able to communication in English with Foreigners visiting the office, or speaking over telephone.
∎ Must have smart attitude and be well presentable.
∎ Energetic & Dedicate about work.
∎ Excellent communication skills both writing and speaking ability with proper English and Bangla pronunciation.
∎ Carry out account's related job including prepare money receipt, verification of bill, voucher posting& prepare daily & monthly statement prepare any check debit & credit voucher.
∎ Computer knowledge: Email, MS- Excel, MS- Word, Bangla & English typing
∎ Assist admin team members or other dept. member for related works.
∎ Must have good behavior

Additional Requirements:
∎ Age 22 to 35 years
∎ Both males and females are allowed to apply
∎ Skills Required: Call Center, Customer Care.
∎ The applicants should have experience in the following area(s):
∎ Customer care

Salary: Negotiable

Job Source: Online Job Posting.

Application Deadline: 26 Jun 2023

Company Information:
∎ 27 May 2023
∎ Janmobhumi Developer & Properties Ltd.

Category: Customer Support/Call Centre



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