Customer Relationship Executive (Call Center)

Job Description

Title: Customer Relationship Executive (Call Center)


Vacancy: 3

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Analytical and problem solving skills, Customer Communication, Customer Handling Problem solving, Customer Relationship Managment, Digital Marketing

Experience Requirements:
∎ 2 to 3 year(s)
∎ The applicants should have experience in the following area(s): client handling, customer care management, Customer Service Management, MICROSOFT OFFICE
∎ The applicants should have experience in the following business area(s): Call Center
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Handle many inbound and outbound calls to customers and clients.
∎ Identify the needs of customers, resolve issues, and provide solutions.
∎ Upsell other products wherever possible.
∎ Ensure you follow the customer service script provided by the company for uniformity.
∎ Attend all kinds of phone calls from hotline.
∎ Follow up all social media comments & messages and giving reply & feedback as per customers' requirement.
∎ Regular reporting.
∎ Fulfilling any assignment given by marketing dept. or management.

Additional Requirements:
∎ Age 22 to 30 years
∎ Only females are allowed to apply
∎ Candidates who live near Khamarbari/Farmgate or Shyamoli will get priority.

Salary: Tk. 15000 - 20000 (Monthly)

Compensation & Other Benefits:
∎ Mobile bill, Insurance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ In patient health insurance and life insurance coverage
∎ Professional working environment
∎ Sales Incentive

Job Source: Online Job Posting.

Application Deadline: 24 Oct 2023

Company Information:
∎ 26 Sep 2023
∎ Address : 26 Shyamoli, B.U.A.W. Chowdhury Road, Mirpur Road, Dhaka-1207, Bangladesh

Category: Customer Support/Call Centre

: Please mail your CV with cover letter and write "CUSTOMER RELATIONSHIP EXECUTIVE " as subject of your email. Email ID: [email protected]


Similar Jobs

Call Center Executive

Bangla Job

Bangla Job

Customer Service Executive & Sr. Executive


Customer Service Representative

Bangla Job

Customer Service/Call Center

Customer Support Executive

Customer Care Executive

Customer Care and Digital Marketing Executive

Outbound Calling Agent & Team Leader

Telemarketing Manager (International Campaign)

Back Office Representative (Day Shift)

Remote Marketing Executive - USA-Based/Night -Shift

Assistant Officer

Call Center Executives

Foreign Client Support Executive (Female)

Bangla Job

Customer Service Associates- CSA (Contractual)

Officer/Sr. Officer, Customer Service

Executive, Telemarketing/Telesales

Junior Executive, Customer Support

Telesales Executive & Call Center Executive

Telesales Specialist (Night Shift)

Front Desk Executive

Technical Support Executive

Customer Care Executive (Female)

CRO - Customer Relation Officer (Female)

Bangla Job

Hub Manager

Telemarketing Executive

Bangla Job

Executive / Sr. Executive - Customer Care

Intern- Customer Support & Telesales

CRE - Showroom

Customer Management Officer

Call Center Executive (Female)

Officer (Customer Service)

Customer Service Associate