Officer (Customer Service)

Job Description

Title: Officer (Customer Service)

Company Name: WINPOWER Group

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Computer skill, MS Word/ Excel/ PowerPoint/ OneNote

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Call Center, Call Centre Supervision/ Management, Customer Support through Phone, Customer Support/ Client Service

Job Context:
∎ We are looking for experienced Customer Service Officer.

Job Responsibilities:
∎ Communication with our dealers/customers and try to suggest the proper information.
∎ Provide excellent customer service & query handling.
∎ Gather product knowledge to deliver proper information to customers/dealers.
∎ Must be well mannered to maintain excellent communication with all dealers/customers.
∎ Keep properly bookkeeping the dealers/customers data.
∎ Ability to work under pressure.
∎ Any other relevant works as assigned by the Management.

Additional Requirements:
∎ Age 22 to 28 years
∎ Both males and females are allowed to apply
∎ Should be sincere, polite, dynamic, hard working & willing to work under pressure.

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Tour allowance, Provident fund, Gratuity
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 3

Job Source: Online Job Posting.

Application Deadline: 29 Dec 2023

Company Information:
∎ 29 Nov 2023
∎ Address : House#01, Road#01, Nikunja 02, Khilkhet, Dhaka-1229.
∎ Business : Winpower is one of the renowned business groups in Bangladesh having strong coverage in Manufacturing and Marketing. This group has been in operation since November 2018 and so far implemented its mission successfully. Winpower Battery, Winpower footwear and Winpower eyewear the main Business units of Winpower Group.
In this business group, every employee bears organizational values in their heart across all functions. Here we are focusing on quality first culture, customer delight, respect for people, winning attitude and greater social commitment in every steps. Our pursuit to discover and deploy useful new technologies keeps us clearly ahead.

Category: Customer Support/Call Centre



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