Education
- Bachelor/Honors
- Masters
Skills Required
Additional Requirements
- Age 25 to 35 years
- Only Male
Working hours are Monday to Saturday 3.00pm to 12.00pm.
We are looking for hard working person.
Age 25 to 35 years
Only Male
Minimum 2 years of practical experience in accounts and administration.
Excellent typing skills in English are mandatory.
Advanced proficiency in MS Excel (reports, formulas, data analysis).
Good working knowledge of MS Word and office documentation.
Sound understanding of modern technology, office software, and digital tools.
Strong communication, organizational, and interpersonal skills.
Ability to work under pressure and meet deadlines with professionalism.
Honest, responsible, and eager to learn with a positive attitude.
Responsibilities & Context
Provide outstanding customer experience by demonstrating a friendly and professional approach, with the goal of achieving a highly satisfactory outcome.
Receive, investigate and solve enquiries through phone, email, chat & social media platforms.
Take ownership of customer enquiries and respond to escalated customer issues in accordance with agreed procedures.
Work well with other departments as necessary to ensure complete, accurate and timely resolution of customer issues.
Build rapport to resolve service issues and customer questions.
Recognize that quality is measured through call recordings and case auditing.
Meet established goals for all metrics, including communications quality and productivity by focusing on maximizing service to customers.
Present ideas in a professional manner and support ongoing business development efforts.
Customer support, customer relation developments, customers management, Tale Sales & Marketing Customer Support from front office
Business developments & attend client, attend sales meeting
Branding, Sales, Marketing, attend corporate client meeting & presentation to clients
Indoor & out door marketing, business developments others work
Creative Sales, Customer handling from event, fb, advertising
Meeting & attend corporate customers & customer relationship development
Receive phone calls of advertisement, client appointment fixes up & visit
To look after customer quarries, product promotion activities, counselling with client, corporate sales meeting arrange, Tale-marketing with customer relation develop, site visit with client, Daily sales reporting to supervisor.
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Skills / Experience:
A minimum of 1yrs of experience as a Customer Support Assistant.
Exceptional customer experience during every interaction.
Reliable attendance.
Self-motivated and results driven.
A positive, can-do attitude.
The ability to work well on a team as well as independently.
Highly experienced working with multiple systems, including Zendesk & Intercom.
Strong communication skills (both written and verbal), highly organized, collaborative, and detail oriented.
Previous experience in a similar customer support environment.
Willingness to accept coaching and feedback.
Additional Skills
The Ideal candidate will be someone with a good knowledge of MS Excel/Word and an excellent telephone manner, communication skills with great customer service. You will have strong, all round administration skills and be happy to work as part of a small team. You will need to be organized with a good eye for detail.