Customer Service Executive

Job Description

Title: Customer Service Executive

Company Name: ATPL Dhaka

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Graduates in any discipline with a good academic background.

Job Context:
∎ Australia-based Electrical products manufacturing company looking for Customer Service Executive.
∎ Office location: Jashim Uddin, Uttara
∎ Working hours start from 7:00am (Monday to Friday)
∎ Have to work simultaneously with different departments located in Sydney & Hongkong.
∎ Employment Type: Full-Time, No remote job available.
∎ About company:
∎ Ampec Technologies is an Australia based leading technology company focused on innovation and creating groundbreaking solutions.
∎ Business patter: B2B
∎ HR Policy: Ampec is an equal opportunity employer. All qualified applicants will receive consideration for employment.

Job Responsibilities:
∎ The successful candidate will be responsible for digital marketing & communication with customers.
∎ Make outbound calls and receive calls from international clients.
∎ Address inquiries and provide information.
∎ Schedule, coordinate & facilitate meetings to ensure objectives are met.
∎ Follow up on action items, collaborate with team members and meet deadlines.
∎ Develop and execute LinkedIn marketing strategies, campaigns and utilize LinkedIn advertising.
∎ Publish and share engaging content, build a network of connections and followers.
∎ Analyze performance metrics and adjust strategies for optimal results as well as stay updated on industry trends and competitor activities.

Additional Requirements:
∎ Good verbal communication and content writing skills in English.
∎ LinkedIn/Digital marketing/Lead generation knowledge and presentation skills.
∎ This position is open only for female candidates.
∎ Attention to detail and problem-solving skills.
∎ Proficiency in scheduling, collaboration, LinkedIn marketing and analytics tools.
∎ Excellent verbal communication and content writing skills in English.
∎ Knowledge of digital marketing principles and understanding of the target audience and industry trends.

Compensation & Other Benefits:
∎ Join our team and be part of a fast-paced, innovative company that values creativity, collaboration, and continuous learning. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth.

Job Source: Online Job Posting.

Application Deadline: 24 Oct 2023

Company Information:
∎ 27 Sep 2023
∎ ATPL Dhaka

Category: Customer Support/Call Centre



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