Customer Support Executive

Job Description

Title: Customer Support Executive

Company Name: Daricomma Ltd

Vacancy: 4

Job Location: Sylhet

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Technical Skills

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Computer skill, Good communication skills, Microsoft Office Applications, Technical Sales/ IT Marketing
∎ Freshers are also encouraged to apply.

Job Context:
∎ Daricomma Ltd is Education based Limited company.
∎ We are looking to hire a customer support executive to join our dynamic team.
∎ Candidates who have good communication skills and expertise in software use are highly recommended to apply.

Job Responsibilities:
∎ Handle inbound and outbound customer calls in a professional and courteous manner
∎ Provide information about Daricomma's services to potential and existing customers
∎ Upsell and cross-sell our services to customers to generate sales leads
∎ Document customer interactions and record details of inquiries, complaints, or comments
∎ Identify and escalate priority issues to the appropriate person or department
∎ Follow up with users to ensure their issues have been resolved to their satisfaction
∎ Perform other duties as assigned by management

Additional Requirements:
∎ Age 18 to 28 years
∎ Both males and females are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Online Job Posting.

Application Deadline: 27 Jun 2023

Company Information:
∎ 29 May 2023
∎ Daricomma Ltd
∎ Address : Raj Plaza, 2nd Floor, Rikabibazar, Sylhet

Category: Customer Support/Call Centre



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