Executive (Customer Care Department)

Job Description

Title: Executive (Customer Care Department)

Company Name: multibrand WORKSHOP ltd.

Vacancy: Not specific

Job Location: Dhaka (Tejgaon)

Employment Status: Full-time

Educational Requirements:
∎ Masters degree in any discipline, Bachelor degree in any discipline

Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s): Automobile Engineering
∎ The applicants should have experience in the following business area(s): Automobile

Job Responsibilities:
∎ Customer reception and proper customer handling with a positive, helpful attitude.
∎ Provide excellent service and satisfactory information to the customer.
∎ Assist customers and help them with workshop formalities and other works.
∎ Develop and maintain good relationship with customer and support them for better service.
∎ Answering phones in a professional manner, and routing calls as necessary.
∎ Responding promptly to customer inquiries and acknowledging and resolving customer complaints.
∎ Keep records of customers, instructions recording details of inquiries, complaints, and comments.

Additional Requirements:
∎ Age 22 to 35 years
∎ Only males are allowed to apply
∎ Minimum 1-2 years practical experience in Automobile Sector.
∎ In case of highly experienced candidate, educational requirements may be relaxed.
∎ Candidate must be Smart, hardworking and career oriented.
∎ Good Knowledge in Computer, MS-Word, Excel & PowerPoint.
∎ Self-Motivated & Positive attitude.
∎ Customer complain handling capacity.
∎ Organized & Discipline.
∎ Strong organization skills with a problem-solving attitude.

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Mobile bill, Provident fund
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2
∎ Over Time Allowance (If Applicable)
∎ Friendly working environment under a group of Company.
∎ As per company policy.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 27 Jun 2023

Company Information:
∎ 28 May 2023
∎ multibrand WORKSHOP ltd.
∎ Address : 417-418/A, Tejgaon I/A, Dhaka-1208.
∎ Web : multibrandworkshop.com
∎ Business : Workshop for Spare & Service.

Category: Customer Support/Call Centre


Source: bdjobs.com

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