Executive (Customer Care Department)

Job Description

Title: Executive (Customer Care Department)

Company Name: multibrand WORKSHOP ltd.

Vacancy: Not specific

Job Location: Dhaka (Tejgaon)

Employment Status: Full-time

Educational Requirements:
∎ Masters degree in any discipline, Bachelor degree in any discipline

Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s): Automobile Engineering
∎ The applicants should have experience in the following business area(s): Automobile

Job Responsibilities:
∎ Customer reception and proper customer handling with a positive, helpful attitude.
∎ Provide excellent service and satisfactory information to the customer.
∎ Assist customers and help them with workshop formalities and other works.
∎ Develop and maintain good relationship with customer and support them for better service.
∎ Answering phones in a professional manner, and routing calls as necessary.
∎ Responding promptly to customer inquiries and acknowledging and resolving customer complaints.
∎ Keep records of customers, instructions recording details of inquiries, complaints, and comments.

Additional Requirements:
∎ Age 22 to 35 years
∎ Only males are allowed to apply
∎ Minimum 1-2 years practical experience in Automobile Sector.
∎ In case of highly experienced candidate, educational requirements may be relaxed.
∎ Candidate must be Smart, hardworking and career oriented.
∎ Good Knowledge in Computer, MS-Word, Excel & PowerPoint.
∎ Self-Motivated & Positive attitude.
∎ Customer complain handling capacity.
∎ Organized & Discipline.
∎ Strong organization skills with a problem-solving attitude.

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Mobile bill, Provident fund
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2
∎ Over Time Allowance (If Applicable)
∎ Friendly working environment under a group of Company.
∎ As per company policy.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 27 Jun 2023

Company Information:
∎ 28 May 2023
∎ multibrand WORKSHOP ltd.
∎ Address : 417-418/A, Tejgaon I/A, Dhaka-1208.
∎ Web : multibrandworkshop.com
∎ Business : Workshop for Spare & Service.

Category: Customer Support/Call Centre


Source: bdjobs.com

Similar Jobs

Manager/AGM- Customer Service (Battery Repair & Maintenance)

Customer Service Officer

Customer Service Agent

Foreign Client Support Executive (Female)

Bangla Job

Bangla Job

Nutritionist (For Call Center)

Customer Service Executive

Customer Care Supervisor

Customer Support Executive

Foreign Client Service Officer

Call Centre Executive (Call Centre)

Call Center Executive (Female)

Customer Care Executive

Customer Care Executive

Executive, Customer Relation

Bangla Job

Head of Customer Relation (CR)

Executive - Tele Marketing/Customer Care

Sales Executive

Office Co-ordinator (Female)

Customer Relationship Executive (Call Center)

Customer Service Officer

Communication Officer

Assistant Executive / Executive (Call Center)

Call Center Executive (USA Shift)

Executive, Call Center (Female)

Call Center Executive

Client Service Officer

Call Centre Executive (Night Shift)

Sales Executive

Bangla Job

Telemarketing Executive (MCA Chaser)

Call Center Agent

Bangla Job

Executive, Client Support Dhaka (Female)

Jr. Customer Service Executive

Assistant Manager - Customer Care

DGM/GM - Customer Service (Shopping Mall)

International Call Center Executive (Night Shift + English Only)