Call Center Representative

Job Description

Title: Call Center Representative

Company Name: Express One Limited

Vacancy: Not specific

Job Location: Dhaka (Dhanmondi)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Call Center, Customer Service

Job Context:
∎ Duty time: 9 am to 7.00 pm.
∎ If you are passionate about delivering exceptional customer service and have experience working in a call center, we would love to hear from you. Apply now to join our team!

Job Responsibilities:
∎ Answer inbound calls and respond to customer inquiries promptly
∎ Provide accurate information about our services, and delivery options
∎ Troubleshoot and resolve customer issues and complaints
∎ Ensure customer satisfaction by providing exceptional customer service
∎ Update customer records and maintain accurate data in our database
∎ Collaborate with other departments to resolve customer issues
∎ Follow up with customers to ensure their packages are delivered on time
∎ Adhere to company policies and procedures

Additional Requirements:
∎ Age at least 22 years
∎ Female applicants preferable
∎ Excellent communication skills, both verbal and written
∎ Ability to multitask and handle a high volume of calls
∎ Proficient in using computers
∎ Ability to work in a team environment

Salary:
∎ Salary (Tk. 12, 000/-) per month.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 10 Apr 2023

Company Information:
∎ 12 Mar 2023
∎ Express One Limited
∎ Address : House# 18/C, Road-11 (New), Dhanmondi, Dhaka-1205
∎ Web : www.expressoneltd.com
∎ Business : Express One Limited is a pioneer in the Corporate Courier Services industry in Bangladesh. With over 22 years of experience, EOL provides a wide range of local courier services and logistics solutions to corporations, NGOs, multinational/foreign commercial banks in Bangladesh.
EOL is a licensed Mailing Operator and Courier Services Provider and also member of the Courier Services Association of Bangladesh.

Category: Customer Support/Call Centre

:

Source: bdjobs.com

Similar Jobs

Sr. Officer - Customer Services.

Customer Service Executive

কাস্টমার সার্ভিস এক্সিকিউটিভ

Customer Service Representative

Customer Service Officer

Customer Support Specialist

Customer Service Representative

Executive (Customer Care and Audit Department)

Online Product Sales Agent / Sales Officer (SO)

Officer/Sr. Officer, Customer Service

Assistant Manager- Import Customer Service & Operations

Customer Service Officer

Education Counselor(Internship)

Customer Service Executive

Coordinator (Night Shift)

Customer Service Representative

Asst. Manager, Customer Care

Manager, Customer Care

Executive, CRM

Tele Sales Executive

Customer Care Representative (Female)

International Call Center Executive (English & Night Shifts Only )

Customer Service Officer

Telesales Executive

Customer Service officer

Call center executive

Call Center Executive (Operations)

Officer - Operations

Customer Service Officer

Call Center Agent (Day Shift) - English & Hindi

Female Counselor

Female Executive- Social Media

Project Coordinator for Telemarketing [International Campaign]

Digital Query Management Specialist

Customer Relation Officer

CALL CENTER EXECUTIVE

Customer Service Representative

Customer Service Executive

Website & Software Sales Executive (Uttara & Motijheel Branch)

Sr. Student Counselor for Canada & Uk