Call Center Executive (USA Shift)

Job Description

Title: Call Center Executive (USA Shift)

Company Name: Teleserv

Vacancy: 3

Job Location: Dhaka

Employment Status: Contractual

Educational Requirements:
∎ HSC, O Level
∎ Minimum HSC/O Level, Bachelor's degree in any discipline.

Experience Requirements:
∎ Na
∎ Freshers are also encouraged to apply.

Job Context:
∎ Teleserv is hiring "Customer Service Officer/ Call Center Executives" for USA shift.
∎ Join us and enjoy working in a healthy work environment.
∎ Office Hour: 8 PM to 5 AM
∎ Location: Mirpur 11 (1 min. walking distance from Mirpur 11 Metrorail Station)

Job Responsibilities:
∎ Handle outbound or inbound calls.
∎ Generate new sales or subscriptions to the different services offered.
∎ Ask questions to understand customer requirements and close sales.
∎ Maintain records of the conversations with the customer and analyze the data.
∎ Write and submit timely reports on performance, targets, and customer queries.

Additional Requirements:
∎ Age at least 19 years
∎ Both males and females are allowed to apply
∎ At least 6 months of experience in MCA, Business Finances.
∎ Must have basic computer knowledge.

Salary:
∎ Tk. 16000 - 25000 (Monthly)
∎ Salary: Basic BDT 16,000 + Transport allowance + Performance Bonus + Sales Commission.

Compensation & Other Benefits:
∎ T/A, Performance bonus, Weekly 2 holidays
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 1 Oct 2023

Company Information:
∎ 25 Sep 2023
∎ Teleserv
∎ Address : Suite-B4, Plot-15, Main Road-3, Block-A, Mirpur-11, Dhaka-1216, Bangladesh
∎ Web : www.teleservbpo.com
∎ Business : Teleserv is an International BPO, established to provide outsourcing support for global client. We offer call center services, digital marketing, graphic design, website & app development, back-office support, virtual assistance, staff augmentation services.

Category: Customer Support/Call Centre

:

Source: bdjobs.com

Similar Jobs

Strategic Listing Assistant, Operations

Executive - Coordination (USA Based/ Night-shift)

Tele-Sales Executive

Compiter operator

Hotel Assistant (boy)

Tele sales Agent

কাস্টমার সার্ভিস রিপ্রেজেন্টেটিভ

VISA CONSULTANT

Executive, Client Support Dhaka (Male)

Service Advisor

Customer Relationship Executive (Female)

Telesales Executive (Night Shift)

Customer Service Representative

Customer Care Officer

Trainee - Customer Care

Executive, Client Support Dhaka (Female)

Assistant Manager

Virtual Assistant

Customer Relationship Officer

Senior Call Center Agent [ For International Campaign ]

Customer Care Executive

Call Center Executive

কাস্টমার কেয়ার প্রতিনিধি (নারী)

International Call Center Agent (Night Shift)

Call Center Executive (Operations)

Front Desk & Customer Care Officer

Call Center Agent

ATM Operator

Call Centre Representatives

Asst. Executive/ Executive - International Call Centre

Customer Support/ Call Center Executive

Operation Manager - International Call Centre (Day/Night)

Customer Service and Telesales Executive

Assistant Information & Admission Office

Social Media Live Host

Content Moderator

Customer Service Executive

Call Centre / Customer Care Executive

Call Center Agent (Night Shift) - English

Customer Executive (Female/ Male)