Call Center Executive (USA Shift)

Job Description

Title: Call Center Executive (USA Shift)

Company Name: Teleserv

Vacancy: 3

Job Location: Dhaka

Employment Status: Contractual

Educational Requirements:
∎ HSC, O Level
∎ Minimum HSC/O Level, Bachelor's degree in any discipline.

Experience Requirements:
∎ Na
∎ Freshers are also encouraged to apply.

Job Context:
∎ Teleserv is hiring "Customer Service Officer/ Call Center Executives" for USA shift.
∎ Join us and enjoy working in a healthy work environment.
∎ Office Hour: 8 PM to 5 AM
∎ Location: Mirpur 11 (1 min. walking distance from Mirpur 11 Metrorail Station)

Job Responsibilities:
∎ Handle outbound or inbound calls.
∎ Generate new sales or subscriptions to the different services offered.
∎ Ask questions to understand customer requirements and close sales.
∎ Maintain records of the conversations with the customer and analyze the data.
∎ Write and submit timely reports on performance, targets, and customer queries.

Additional Requirements:
∎ Age at least 19 years
∎ Both males and females are allowed to apply
∎ At least 6 months of experience in MCA, Business Finances.
∎ Must have basic computer knowledge.

∎ Tk. 16000 - 25000 (Monthly)
∎ Salary: Basic BDT 16,000 + Transport allowance + Performance Bonus + Sales Commission.

Compensation & Other Benefits:
∎ T/A, Performance bonus, Weekly 2 holidays
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Online Job Posting.

Application Deadline: 1 Oct 2023

Company Information:
∎ 25 Sep 2023
∎ Teleserv
∎ Address : Suite-B4, Plot-15, Main Road-3, Block-A, Mirpur-11, Dhaka-1216, Bangladesh
∎ Web :
∎ Business : Teleserv is an International BPO, established to provide outsourcing support for global client. We offer call center services, digital marketing, graphic design, website & app development, back-office support, virtual assistance, staff augmentation services.

Category: Customer Support/Call Centre



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