Customer Service Associates- CSA (Contractual)

Job Description

Title: Customer Service Associates- CSA (Contractual)

Company Name: BYSL Global Technologies Limited

Vacancy: Not specific

Job Location: Anywhere in Bangladesh

Employment Status: Contractual

Experience Requirements:
∎ At least 1 year(s)

Job Responsibilities:
∎ Answer queries, complaints or requests from existing and potential customers through calls and social media in both Bengali and English languages
∎ Handle online sales and follow up until delivery
∎ Provide accurate, valid and complete information using the right tools
∎ Handle customer complaints, provide appropriate solutions to build long-term customer relationships
∎ Refer unresolved customer grievances to designated persons using internal system for further investigation
∎ Ensure customer satisfaction and an enjoyable experience in a professional manner
∎ Other related tasks assigned by the management
∎ Report time to time to concerned person for complicated issues

Additional Requirements:
∎ Minimum one-year job experience in call center or relevant field
∎ Excellent communication skills
∎ Good English and computer skills are required
∎ Ability to work under pressure and handle multiple clients
∎ Willingness to work on Fridays and other government holidays or extra hours when required

Job Source: Online Job Posting.

Application Deadline: 31 Dec 2023

Company Information:
∎ 3 Dec 2023
∎ BYSL Global Technologies Limited

Category: Customer Support/Call Centre



Similar Jobs

Technical Support Engineer

Customer Service Specialist

Receptionist (Female)

Customer Experience Associate

Customer Experience Executive

Tele Sales Executive

Customer Relationship Officer (Night Shift)

Sales Executive

Customer Service Representative

কাস্টমার কেয়ার এক্সিকিউটিভ/ ফেসবুক পেইজ মডারেটর

Customer Service Officer

Business Process Executive/ Sr. Executive , Greenland Overseas

Customer Service Officer

Client Service Officer

রিপ্রেজেন্টেটিভ (কল সেন্টার) - ফিমেল

Customer Care / Sales Support Officer

Call Center Executive ( Female)

Customer Care / Sales Support Officer

Customer Service Executive

Customer Service Officer

Customer Care (Evening Shift)

Executive Officer (Female)

Sr. Executive, Customer Relationship

Senior & Junior Call Center Agent [ International Campaign ]

কল সেন্টার প্রতিনিধি (ফিমেইল)

Call Center Executive

Executive, Client Support

Sr. Executive/ Assistant Manager (Workshop Marketing Specialist )

Customer Support Executive

কাষ্টমার রিপ্রেজেনটেটিভ (কল সেন্টার)

Executive (Female)

কাস্টমার রিলেশন অফিসার

Customer Service Associates- CSA (Contractual)

Back Office Representative (Night Shift)

Remote Marketing Executive - USA-Based/Night -Shift

Customer Care Executive


Telesales Specialist (Night Shift)

Telesales Expert - Janitorial (USA) Campaigns (Night Shift)

Customer Service Executive